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Post in Customer Support

Won’t let me enter address Canadian address

I go to checkout for placing my order and now for some reason, I have to enter my address manually b/c it is now not showing up 

So when I start typing my address in, it will only allow US addresses and also cannot put in a Canada postal code 

Has this been happening to anyone else and how do you fix it ? 

Re: Won’t let me enter address Canadian address

It worked!!! Thank you so much

its so weird that I had to do that, I’ve had an account for almost 10 years

Re: Won’t let me enter address Canadian address

Hi @dreamgrrl If you're on a desktop or the mobile site, please scroll down to the bottom of the site then select Canada as the region.

 

If you're on the app, please select your name at the bottom, scroll down to App Settings, then select Canada.

 

You should now be able to enter your Canada address at checkout!

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