Will I get my rewards back?

[AmandaG67]

I bought an item and used my reward points for $10 off, but I do not like the item and I am returning it.  Will my reward points go back into my account?

[DaneeBT]

Hi @AmadaG67,

I'm sorry the item you purchased isn't working out for you! Return of merchandise purchased with a Beauty Insider Cash Reward will be for the price actually paid after applying the $10 discount. Neither the 500 Beauty Insider Points deducted from your Beauty Insider account or the $10 discount will be refunded. This information is listed on our website here:

https://www.sephora.com/beauty/terms-conditions-beauty-insider#tier-benefits

Always,
Danee

[AmandaG67]

Thats a stupid and unfair policy 🙂