Why was my order cancelled?

[sxrahbai]

I heard about the Just Peachy palette going on sale for the weekly wows and literally woke up 6 am EST on Thursday time to order two of those, along with the coveted Too Faced matte lipstick, for family and friends. I receive an email a day later from Sephora and open it immediately, excited that it's my shipping confirmation. Nope, it tells me my order has been cancelled because my shipping information cannot be confirmed. Okay, that's fine. It's still in stock. I order two palettes & a lipstick yet again. One day later, I get an email saying my order has been modified yet again and cancelled for the same reason. The palettes and the lipstick are both out of stock and I am so frustrated. My card account says the purchases are pending, which means my card information is, in fact, correct. What can I do now?

[MaliBT]

Hi @sxrahbai, 

I'll send you a private message to assist you. 

Best, 

Mali