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Post in Customer Support
lenatime
NEWCOMER I Rouge
‎01-11-2018 02:47 AM
‎01-11-2018 02:47 AM

Why was I charged an extra 2 times?

I recently purchased lipsticks that came out to $49 Then today I checked and there was an extra 2 charges of $17 and $23, that I have not authorized. Why was I charged ?
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1 Reply
JamilaBT
ALUM II Insider
‎01-11-2018 02:58 PM
‎01-11-2018 02:58 PM

Re: Why was I charged an extra 2 times?

Hi there @lenatime. What you are seeing are pending authorizations and actual charges now that your order has shipped. Please note the pending auth will expire and the funds will return back to your account. Send me a message if you have additional questions.

 

xo, jamila

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  • ‎01-11-2018 02:47 AM
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