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Post in Customer Support
Anonymous Insider
‎10-30-2017 08:22 AM
‎10-30-2017 08:22 AM

Why was I billed in October then again in November without receiving anything?

I subscribed to Sephora Play in October after the deadline and I just received a notice stating they will be taking November's money by the 4th and to check out my past samples but when I checked they weren't there. I was wondering if I will be getting a October box as well as the November box? Please help I'm confused.
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1 Reply
LaurieBT
MOD Rouge
‎10-30-2017 04:56 PM
‎10-30-2017 04:56 PM

Re: Why was I billed in October then again in November without receiving anything?

Hi @Anonymous,

 

Sorry for any confusion! I'll send you a private message shortly to assist 🙂

 

- Laurie

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