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Post in Customer Support
Anonymous Insider
‎12-13-2017 05:53 PM
‎12-13-2017 05:53 PM

Why the three samples are not included?

In my recent two orders, the three samples that I selected at check out were not included, not even shown on the receipt. What's the problem? Very disappointed1.pic.jpgScreen Shot 2017-12-13 at 5.58.30 PM.png2.pic.jpgScreen Shot 2017-12-13 at 5.58.16 PM.png

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2 Replies
Nykkei
NEWCOMER I Rouge
‎12-20-2017 11:46 AM
‎12-20-2017 11:46 AM

RE: Why the three samples are not included?

This is my 3rd order that 0 samples were sent. At this point, it’s just false advertising. I don’t mind places that don’t offer free samples.... I mind that they pretend to and don’t. I emailed them and got an auto response. No resolution
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keelybt
MOD Rouge
‎12-20-2017 11:39 AM
‎12-20-2017 11:39 AM

Re: Why the three samples are not included?

Hi @Anonymous I'm sorry to hear that you didn't receive samples with your orders. If you still need assistance with this, please send me a PM. 

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Conversation Stats
  • 2 replies
  • ‎12-13-2017 05:53 PM
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  • 3 Contributors
Photos4
  • 1.pic.jpg
  • Screen Shot 2017-12-13 at 5.58.30 PM.png
  • 2.pic.jpg
  • Screen Shot 2017-12-13 at 5.58.16 PM.png