Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Why is my order stuck in progress for over a week?

I ordered an item over a week ago , and my order is stilling showing “ in progress “ I have tried contacting customer support but no one is getting back to me ! This order was a gift for a friend for her birthday and I’m worried it won’t get here in time even though I ordered it way ahead of time! Anyone else having this issue?

Re: Why is my order stuck in progress for over a week?

@ErieMilan We are experiencing some processing delays due to high volume from our recent promotion. I will send you a PM to help. 

1 Reply
Conversation Stats
  • 1 reply
  • 160 views
  • 0 Hearts Given
  • 2 Contributors
testing