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Post in Customer Support
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Why is my order still pending?

Hi, 

I placed two orders on Nov 15th, why haven’t they shipped yet? It’s been 5 days and both of them are still pending. I emailed sephora customer service and no one replied  

Re: Why is my order still pending?

Hi @Nicolebabyy Sorry for the wait! We are experiencing processing delays due to high volume and we appreciate your patience. 

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