Why is my 1 star review not posting ?

[allofthestars]

Why are 1 star reviews not posting? Have tried many times for the supergoop sunscreen the spray one and the lotion one... they both suck and leave you greasy!! I really want to change one of them as before I was recommending it and now I absolutely hate it! Sephora allow for free speech and stop censorship on negative reviews!!!

[LaurieBT]

Hi @allofthestars,

I'm sorry for the trouble! If you currently have a review posted for the item, you would not be able to resubmit a new review until the 1st has been taken down. I received your message and I'll assist further shortly.

If you do not currently have a review posted, please try logging out and logging back in, clearing your cookies/cache, or please try switching to the Sephora app or the mobile site. Thank you!

Best,

Laurie

[allofthestars]

Thanks will try this!