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Post in Customer Support
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Lauren041819189
NEWCOMER I Rouge
‎01-05-2018 05:01 PM
‎01-05-2018 05:01 PM

Why didn’t I get my samples??

Hi - I am a VIB member and placed 2 orders this month. When my orders arrived none of my free samples were included. I selected 3 with each order. Can someone help me with this?? Feeling disappointed...

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ZannaBT
ALUM II Insider
‎01-07-2018 09:00 PM
‎01-07-2018 09:00 PM

Re: Why didn’t I get my samples??

Hi @Lauren041819189, sorry to hear your samples were missing! Please send me a PM with your order number so I can help. Thanks!

Stay Fabulous,
Zanna
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  • 1 reply
  • ‎01-05-2018 05:01 PM
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