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Post in Customer Support
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DunyaS
NEWCOMER I Vib
‎11-23-2023 10:14 PM
‎11-23-2023 10:14 PM

Why can't I get my points from the challenges?

The challenges (for points) "Order online and pick up in store" and "Sign up with sephora text alerts" wont give me points. I did both but I didn't receive points nor does it say 'pending.' and it has been about 1 or 2 days now. Someone please help.

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LaurieBT
MOD Rouge
‎11-24-2023 11:29 AM
‎11-24-2023 11:29 AM

Re: Why can't I get my points from the challenges?

Hi @DunyaS,

 

My apologies! I'll send you a message to assist.

 

Best,

Laurie 

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  • 1 reply
  • ‎11-23-2023 10:14 PM
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