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Post in Customer Support

Why are the samples and sample sizes sucking so much?

I keep getting spoiled samples that are unusable. You canโ€™t ask for a replacement or return on free samples. But I just received a sample size (that I paid $30) for and it was unsealed, under filled, separated, spoiled, and discolored. From the reviews I know I am not the only one receiving garbage sample sizes. Itโ€™s getting very frustrating. Youth To The People Mini Adaptogen Deep Moisture Cream with Ashwagandha + Reishi 0.5 oz/ 15 mL 

Juice Beauty Prebiotix Freshly Squeezed Glow, 20% Vitamin C Serum 1 oz/ 30 mL 

Re: Why are the samples and sample sizes sucking so much?

Hi @akamps,


I'm so sorry for this experience! I'll send you a message shortly.


Best regards,


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