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Post in Customer Support
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Where is my order

I’m looking for status of my order. It says it was returned to sender due to damaged package on Nov 11th. But the shipping status did not update since then.

 

Sephora app says it’s supposed to be delivered on Nov 14th.

 

I’m not sure when my order will be delivered.


Thanks.

Re: Where is my order

@spmin I'm sorry to hear that! I have removed your order number from your post as we do not recommend posting that publicly.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Where is my order

Hi! I’m all set. I talked to the online CS agent. Thanks!

 

oh yeah I didn’t know about not allowed to post the order number - oops!

 

thanks for the heads-up!

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