Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Where is 16 digit number on gift card?

My card has a 30 digit number below the barcode. Above the barcode there was a metallic sticker that hid the 8 digit pin, and to the left of that there is a 7 digit number but it looks like part of that number is missing, almost like it was scratched off? Would that have been the 16 digit number?

I've tried entering the last16 digits, first 16 digits of the 30 digit number on the site and both attempts say "0.00 balance"? How?

Thank you!

Re: Where is 16 digit number on gift card?

Mine has the same! Please help!

Re: Where is 16 digit number on gift card?

Hi @vsega

 

I will send you a PM!

 

Regards,

Danee

Conversation Stats
  • 22 replies
  • 11295 views
  • 4 Hearts Given
  • 15 Contributors