Where are my samples????

[ebpowell]

I was so excited to come home from work and find my Sephora package had been delivered. I open the package and look over all my items and find NOT 1 of the samples I ordered! I ordered the glitter glue and 2 perfume samples and instead I got some glitter lipstick stuff and the Giorgio Armani fluid sheer. Not even 3 samples only 2! I started with Sephora because the play box offered a perfume sample as an added bonus each month, however I've only gotten 2 perfume samples since joining Play. Now, I'm not only not receiving the samples I requested, I also didn't even receive the full amount of samples. I never received an email saying the items I requested were out stock and my order info says the items I had requested had been shipped so I'm a bit aggravated and confused?

[MaliBT]

Hi @ebpowell, 

Sorry to hear about this! I'll send you a private message to assist you. 

Best, 

Mali 

[ebpowell]

OK thank you! I would appreciate it! 🙂