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Post in Customer Support
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When returning an online order, do I return my birthday reward as well?

I am returning an order that contained 2 items I purchased, 1 birthday reward, 1 free trial size item and 2 free samples. I believe the trial size item was due to meeting a certain minimum, so fairly certain I should return that. But do I also return my birthday reward? Also, what about the two samples?

1 Reply

Re: When returning an online order, do I return my birthday reward as well?

Hi @luckie4,

 

You do not need to return any of the samples, promotions, or birthday gift!

 

Always,
Danee

Re: When returning an online order, do I return my birthday reward as well?

Wait, do you also mean I donโ€™t need to return the item I got for making a minimum purchase?

Re: When returning an online order, do I return my birthday reward as well?

@luckie4 You do not need to return the beauty offer/promotion.

Re: When returning an online order, do I return my birthday reward as well?

oh wow! Would not have expected that. Thanks for the quick answer! 

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