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Post in Customer Support
Stefanie0023
NEWCOMER V Rouge
‎01-01-2018 03:25 PM
‎01-01-2018 03:25 PM

When Will My Items Ship?

I have 2 orders. The first I've had In Progress since the 29th. I'm thinking it's because of the holidays. But does anyone know when possibly they WILL ship? Hopefully soon....
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JamilaBT
ALUM II Insider
‎01-04-2018 10:37 AM
‎01-04-2018 10:37 AM

Re: When Will My Items Ship?

Hi @Stefanie0023. Hi there. So sorry about this. While we were closed over the holiday weekend and in observance of the New Year's Day holiday, we may be experiencing increased processing times. If you do not receive tracking information in the next 48 hours, please let us know. Thanks!

 

xo, jamila

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  • 1 reply
  • ‎01-01-2018 03:25 PM
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