Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

What is wrong with the app right now?!

Three times in the last few days I have written long, detailed reviews and then when I hit post it says - error cannot post review - and then the review is not even saved so you just lose all your hard work. Also, can’t read or access half the posts in the community forums and it glitches and doesn’t allow you to click the ‘read more’ button. It’s a massive waste of time and effort and makes me think it’s not worth engaging with the Sephora community. Is this being addressed?

Re: What is wrong with the app right now?!

Hi @AngeliqueR,

 

I'm so sorry to hear you're experiencing difficulties when posting reviews on our iOS app! I recommend having the latest version of the app downloaded. Please feel free to private message me if you have any questions. Thank you. 🙂

 

Best Regards,

 

❤️ Raquel 

RE: Re: What is wrong with the app right now?!

Thanks Raquel. It is indeed the latest update.
1 Reply
Conversation Stats
  • 2 replies
  • 174 views
  • 0 Hearts Given
  • 2 Contributors