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What is up with your app?

It doesn't matter what I do to the picture, it always says the picture is too big for the app. I have everything set as low as it will go. But the app still says the photo is too large even when the photo itself is within range or below what the app claims it needs.

Re: What is up with your app?

Hi @Mysticnox

 

I'm sorry to hear about this! I'd love to try and assist you further. Can you please send me a PM with more details about this issue?

 

Bisous, 

 

Sian

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