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Post in Customer Support
AnonymousInsider
‎10-17-2018 07:56 PM
‎10-17-2018 07:56 PM

What is Sephora's return policy on opened/used tool?

I know we can return beauty products if it's only sligthly used, but does the same rule apply for tools/devices (like facial toning device, LED mask, hair removal device, etc.)?

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MaliBT
ALUM II
‎10-18-2018 07:50 AM
‎10-18-2018 07:50 AM

Re: What is Sephora's return policy on opened/used tool?

Hi @Anonymous,

 

Depending on the device it may have a warranty. If this was purchased in store, I would call the store to verify. If this was in an online order, feel free to PM me for assistance. Thanks! 

 

-Mali 

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