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Post in Customer Support
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What Samples

The last 3-4 orders I have placed on Sephora.com have arrived with no samples or 1-2 samples that I did NOT select. Why waste my time selecting samples and deducting 100 points for things I requested but never got! Very frustrating and not up to Sephora standards or my expectations.

Re: What Samples

Hi @IBGD,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance. 

 

Warm Regards,

Penelope

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