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Post in Customer Support
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Website not working

I have cleared my cache and cookies. I use Firefox and some of the pages load but for the most part, there is nothing. I was trying to look at my list, products wouldn't load for that and the list said there was nothing in it so I hit the browse button and none of the products will load. I don't even know if I truly have nothing on my list. I've been having various problems with sephora for a long time now. This is just the most current one.

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Re: Website not working

@SamTheTired, I'm so sorry for the difficulties you've experienced with browsing our site on Firefox! I'll share this feedback with our technical teams for review. In general, we recommend accessing the website through Chrome when possible. Alternatively, I recommend browsing through the Sephora mobile app: https://www.sephora.com/beauty/app

We greatly appreciate you taking the time to share your experience with us. 

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