Website Malfunctions!

[Jay095]

Hey Sephora! What’s up with your website always giving error messages or links not working? I’d love to place some orders...but I’ve had to go to ulta----- instead... Anyone else having consistent problems with the webpage?

[LaurieBT]

Hi @Jay095,

I'm sorry to hear this! Please clear your cookies and cache, and try switching to another Internet browser or device as this can typically help with any site issues. For assistance with placing an order, please contact us by phone at 1-877-Sephora (1-877-737-4672) where a Beauty Advisor can assist. 🙂

Also, the URL in your post was removed as direct links and URLs to outside commercial websites are prohibited, and I apologize for any inconvenience! Please find the Beauty Insider Community Guidelines here. > https://community.sephora.com/t5/Customer-Support/BEAUTY-INSIDER-COMMUNITY-GUIDELINES/m-p/2825592

If you have any questions or need assistance, please feel free to send me a private message. 🙂 Thank you!

Best regards,
Laurie

[ElleElleG]

Hi @Jay095 there have been some difficulties with posting on the community portion of the website* but I have not heard anything about difficulties placing orders..... I recommend posting in the "Customer Service" group for assistance from a Sephora moderator.