Website Error- 400 Bad Request

[hollyred]

Hello, 

I keep receiving an error when trying to view various products on your page. This has been ongoing since last week. Is this a known issue and if so are steps being taken to resolve this? It makes shopping online difficult if I'm not able to view products. 

Error that I'm receiving is:

400 Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit

[Hanxo]

this is happening to me too .. all of a sudden .. I've been using safari forever now it won't let me on the site 

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hollyred wrote:

Hello, 

I keep receiving an error when trying to view various products on your page. This has been ongoing since last week. Is this a known issue and if so are steps being taken to resolve this? It makes shopping online difficult if I'm not able to view products. 

Error that I'm receiving is:

400 Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit

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[DaneeBT]

Hi @Hanxo,

I'm sorry for the issues you're experiencing on our website! Please try clearing your cookies and/or using a different browser as this should resolve the issue.

Always,

Danee

[keelybt]

Hi Hollyred, I'm sorry to hear that! I would recommend clearing your cookies/cache or trying a different browser.

[hollyred]

I cleared cache and am using chrome browser, is there a different browser the website works best in?

[keelybt]

I would recommend trying Firefox or Internet Explorer.

[lipglossmust]

IE is slow as molasses.  If you're going to have us use a specific browser, shouldn't someone try and optimize page loading speed?  For god's sake, sometimes I have to get up and get a snack while I wait for the page to load or scroll down.