WRONG SHIPPING ADDRESS - HELP!!

[Jacccq]

Please help!

I made an order on October 9th 2021 and it appears my package was delivered today (Oct 13th 2021). I went to check why I didn't receive it and I had my old address as the automatic one entered 😞

How do I get my package since it's already been delievered?!?! Can someone please help me!

[makeupmolls1004]

Hi, the exact same thing happened to me today too 😞

Did you ever get it figured out? When I contacted Sephora they said there was nothing they can do. 

[LaurieBT]

Hi @Jacccq,

I'm sorry to hear this and I'll take a look further. I'll send you a message shortly.

Warm regards,

Laurie