Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

WRONG ITEMS SENT

I ordered on April 20th and received my package yesterday. The invoice is correct, but everything in the package except one item is correct. I've already e-mailed the customer service with a photo of what I have received, but I haven't received any replies yet. I just want to receive my correct items.

 

Please assist.

Thank you.

Re: WRONG ITEMS SENT

Hi @OopsItsMe,

 

I'm sorry to hear this! I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

1 Reply
Conversation Stats
  • 1 reply
  • 155 views
  • 1 Hearts Given
  • 2 Contributors