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Post in Customer Support
jz1013
NEWCOMER I Rouge
‎08-30-2018 09:21 AM
‎08-30-2018 09:21 AM

WRONG ADDRESS

Hi!

 

I accidentally sent my package to my old address on campus. I'm not sure if they'll allow me to pick up packages anymore. Is there any way my package can be returned to Sephora and shipped to my current address? 

 

Thanks!

 

Jasmin 

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2 Replies
Niddya
NEWCOMER II Rouge
‎08-30-2018 01:54 PM
‎08-30-2018 01:54 PM

Re: WRONG ADDRESS

I just sent my package to my old address as well. Were they able to cancel your order?? I know you cant change the address once the order is placed.

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ZakiyaBT
ALUM II Insider
‎08-30-2018 09:43 AM
‎08-30-2018 09:43 AM

Re: WRONG ADDRESS

Hi @jz1013,

I am sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

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  • 2 replies
  • ‎08-30-2018 09:21 AM
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