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Post in Customer Support
MarilynMa
NEWCOMER II Vib
‎09-29-2017 09:39 PM
‎09-29-2017 09:39 PM

WHY TF YOU CANCEL MY ORDER

I have place a order for saint+sinner eyeshadow palette, I wait 3-4 days wondering why I never got a email for the shipping notice so I call customer service and the lady told me it been cancel I need answers and when are you going to give my money back?
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JamilaBT
ALUM II Insider
‎09-30-2017 12:21 PM
‎09-30-2017 12:21 PM

Re: WHY TF YOU CANCEL MY ORDER

Oh no! @MarilynMa I am so sorry about your order being cancelled. Orders may cancel if the item is out of stock or if our systems are unable to verify shipping or billing information. I'll be happy to look into this for you and will send you a private message.

 

xo,

Jamila 

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  • 1 reply
  • ‎09-29-2017 09:39 PM
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