Virtual Artist

[EveBrown]

Why is the virtual artist section not working? I've uninstalled and reinstalled the app several times. It still isn't working.

[Marrrryyyyy]

isnt working for me either 😞

[StephanieBT]

Hi @EveBrown, sorry about that! I will be sure to send this to the appropriate contacts within our app team for their review. 

[Minzo]

The virtual artist feature hasn't been working for me for some time now. I use Samsung Galaxy S8. I've already tried to uninstall and reinstall the app but the problem persists.

[ZakiyaBT]

Hi @Minzo,

I am sorry to hear this! Our IT team is aware of this issue and they are working towards resolving it so that you can continue to use the Virtual Artist. If you have any further questions or concerns, please feel free to send me a PM. 

Best,

Zakiya

[EveBrown]

it's still not working