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Post in Customer Support
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ViB status

Spoiler
 

I am an insider and when I was making a $150 worth purchase, it was told that after that purchase, I will ger the vib status.So I purchased that ,  and it will be delivered to me today, but my status still shows us insider. 

2 Replies

Re: ViB status

Hi @littlekittt,

 

It looks like your current annual spend is $346 and you will reach VIB once you have spent $350. Please kindly keep in mind that your spend only applies to the subtotal of purchases, and does not include shipping costs or taxes. Thank you!

 

Best,

Laurie

Re: ViB status

Hi, I just made another purchase of $16 plus taxes but my status hasn't changed yet. I am not sure if it's because it will take sometime to update it or because I placed the order through Rakuten.

Re: ViB status

@littlekittt, I see your account is currently VIB. You might need to sign out and sign back in to see this update reflected.


Best regards,
Laurie

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