Very poor customer service

[Grace893]

I didn’t know where to file this complaint but I went to Sephora at the Columbia SC mall while on a trip near this area. A group of workers were talking/gossiping but I couldn’t find the product I was looking for. Therefore, I asked a worker nicely if they had a popular blush and for absolutely no reason the worker literally mocked me for asking for this product. She repeated what I said in a sarcastic baby voice back to me and mocked me/made fun of me in front of the other workers. It was unnecessary and she made me feel bad for asking where something is. I’ve decided to buy my products at a different beauty store because of how bad this service was. Many workers are very nice here but the ones who are providing service like this result in lost customers.

[keelybt]

@Grace893 I'm sorry to hear about this experience! I will send you a PM.