Valentino's sample came completely empty.

[Omegs]

I'm a perfume gal very picky do not have a lot of options in my small town perfume samples are my way of testing making sure i like something before i buy it, the only reason I made the purchase at that time was because the fragrance samples. I understand it's not a paid for product but its still disheartening to expect one thing and get a completely different thing the samples changed a couple times at one point i was supposed to get a victor and rolf which i was super excited about because i love my flowerbomb and wanted to try other scents but i got some perfume samples switched out for other types of samples, some other perfume samples switched for others which okay i understand but then some of them arrive empty and half full? Its happened a few times where i dont recieve the sample at all which I'd almost prefer to it showing up empty.

[1madfan]

If I had a dime every time that happened to me I could make Rouge for the next two years. So sorry that happened to you. I totally feel you on the loving of scents. 

[DaneeBT]

Hi @Omegs

I'm sorry to hear that! Please note, substitutions will be made for out-of-stock samples. This is listed on our website here > https://www.sephora.com/beauty/samples-promotion#FreeSamples And on our samples page here > https://www.sephora.com/beauty/free-beauty-samples As one of your samples was empty, I will send you a PM to further assist.

Regards,

Danee