VIB welcome kit

[Keena23047]

So today I became a VIB, the lady only gave me the VIB insider card because I didn't have one before. And it says on here that I redeemed my VIB welcome kit? I never got one. What should I do? 

[Kate0440]

Me excited and I became a VIP LIKE TWO WEEKS AGO i only got 150 to become a rouge

[LaurieBT]

Hi @Kate0440,

The VIB Welcome Offer is emailed to you within 24 hours of your qualifying purchase. Please check your spam and junk folders as well as your inbox for your offer. If you are unable to locate this, please send me a private message with your registered email address, and I'll be happy to take a look further. 🙂

Best regards,

Laurie

[ZakiyaBT]

Hi @Keena23047,

I will send you a PM for assistance shortly. 

Best,

Zakiya