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Post in Customer Support
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AnonymousInsider

VIB perks and benefits

I wanted to become a VIB member after hearing about the perks, specifically the monthly samples and special offers/sales. I reached VIB status at the very end of December 2017. It's February now and I haven't seen any special offers or sales and I still have no idea what the "monthly gifts" are and how they work. I am disappointed that I never got the opportunity to receive my monthly gift for January, and I would like to know how I can get mine for February. I am also looking for more information about the supposed exclusive offers for VIB members, as I have never seen any on the app.
1 Reply

Re: VIB perks and benefits

Hi @Anonymous,

 

Congratulations on becoming a VIB member! We apologize for any confusion. The monthly gifts are gifts with purchase. Please make sure you're subscribed to emails from Sephora to be notified of promotional gifts with purchase.. Please send me a private message if you need further assistance.

 

Stay Gorgeous,

Penelope

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