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Post in Customer Support

VIB not upgraded to Rouge with increased points

Hello,

   I recently surpassed 1,000 points, but my status wasnโ€™t updated to Rouge. I have had problems in the past with this and it is probably related.

Any help would be greatly appreciated!

thank you!!

Natalia

Re: VIB not upgraded to Rouge with increased points

@ndelaforce I'm sorry for the confusion! To obtain Rouge status, you would have to spend $1000 within a calendar year (Jan-Dec). I will send you a PM with additional information. 

Re: VIB not upgraded to Rouge with increased points

Hi! How can I see how many more point do I need to reach to VIB Rouge status? I already have more than 1,000 points

Re: VIB not upgraded to Rouge with increased points

@jenaguiluz Your status is not based on points, but your year to date spend total. You can view your year to date spend total by going to the Beauty Insider section of your account and scrolling down to "Points Activity" and selecting "spend". 

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