Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
barr767
NEWCOMER I Rouge
‎01-03-2018 02:30 AM
‎01-03-2018 02:30 AM

VIB Rouge status update - currently how long?

I made my qualifying purchase at Christmas.  Customer service line indicates I am Rouge.  I do all of my orders online, and I am waiting for that status to reflect as such when I sign into my account.  What is the estimated wait for that currently? Thank you.

Reply
1 Reply
MaliBT
ALUM II Rouge
‎01-05-2018 08:38 AM
‎01-05-2018 08:38 AM

Re: VIB Rouge status update - currently how long?

Hi @barr767, 

 

This is known issue but rest assured it will be fixed. Your account will reflect the correct status and point balance by the 8th. If it does not by then, please send me a private message so I can further assist you. Thank you for your patience. 🙂

 

Happy Friday, 

Mali

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎01-03-2018 02:30 AM
  • 286 views
  • 1 Hearts Given
  • 2 Contributors