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Post in Customer Support
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VIB Rouge Point Gift Card

Hi! I redeemed my points for 2 Rouge $100 gift cards. I know they expire after 90 days and I have been saving them for a big purchase. Can I use them in combination with the upcoming 20% off that starts tomorrow? 

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Re: VIB Rouge Point Gift Card

Hi @MeliiC Rouge Rewards cannot be combined with the Holidays Savings Event discount. 

Re: VIB Rouge Point Gift Card

HI  @keelybt, would you happen to know if I need to return an item purchased with this rouge reward. Do I forfeit the amount, or does it get placed on a gift card? The item I purchased is $324. So I am wondering if the $100 would go on a gift card, and the remaining amount back to my credit card? I bought the GHD Helios hair dryer, and I am not sure it is for me. Thanks! 

Re: VIB Rouge Point Gift Card

Hi @MeliiC,

 

My apologies, Rouge Rewards are non-refundable. If you return an item purchased with a Rouge Reward, the discount amount and points would not be returned. 

 

Warm regards,

Laurie

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