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Post in Customer Support

VIB Rouge 3 day shipping

There is absolutely no benefit to being a Rouge anymore.  Orders take up to a week to process, so 3 day shipping is non existent.  I have an order now that I placed on Nov 14, notification says it shipped today (Nov 19), and will arrive on Nov 27.  Aside from the delay in "processing",  how is this 3 day shipping?

RE: VIB Rouge 3 day shipping

At least yours has shipped. I placed an order over a week ago and I'm still waiting for it to ship.

Re: RE: VIB Rouge 3 day shipping

They need to figure something out, or get rid of all expedited shipping, all VIB and other rankings, and all "notes" on the order screen.  They say 1-day and 2-day shipping aren't affected by delays, but they are as well.  I placed an overnight order and it shipped 2-day.  I hope your stuff ships soon.

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