VIB Membership Glitch

[Butterfly0807]

Hello My favorite cosmetic retail Store Sephora!!order number from January 1st 2018 was not added to my vib spending account. I should only be $66 away from VIB Rouge $1000 Insider.. there was a glitch when I first signed up and spent $66.11 and was never added to my membership!! I forgot to address the situation because of me working midnight shift. I’m a weekly spender and working hard to get into VIB Rouge... thanks for taking the time to look into this

[RaquelBT]

Hi @Butterfly0807,

Thank you for your interest in Sephora! Can you please send me a private message with a photo of your receipt for $66.11, so I can assist? 🙂

Best Regards,

❤️ Raquel 

[Butterfly0807]

This was never added there was a glitch so I should be $66 away from VIB Rouge and I’m a weekly spender If you see my account.... I’m working hard on this and I even added every single transaction 

[LaurieBT]

Hi @Butterfly0807,

I've removed the screenshots from your post as we do not recommend sharing personal information such as order numbers or tracking numbers in this group. I'll take a look now, and I'll send you a private message to assist shortly. 🙂

Best regards,

Laurie