VIB 20% OFF SALE - NOVEMBER 2018

[sarahmarie502]

Usually the sale runs in November and I’m interested in the drunk elephant trunk, it a discount Eligible on that item? 

[LaurieBT]

Hi @KerenZ, your email address was removed for security purposes and we kindly ask that this information not be shared publicly in the Community. 🙂 

@KerenZ, @xomoxu, @annakk, @sheepp, @AnnaBananaJamma, @emily121212, @melissa26, @Sylviayo, @RoxyKitty, @andrealin,

While we are not able to send a code, we are happy to make it right for our Rouge clients. I will send each of you a private message with more information shortly. Thank you!

Warm regards,

Laurie

[1daisydog1]

I had the same problem and also spend mega bucks as a rouge member; if there was a higher level, I'd definitely qualify. Please also send me the code as I couldn't purchase either! ;( Thanks much

[MaliBT]

Hi @1daisydog1, 

I'll send you a PM to assist you!

-Mali 

[1daisydog1]

Wow, you are awesome getting back to me so quickly; thanks so much!! 😉

[MaliBT]

You're welcome, @1daisydog1!

[annakk]

I have the same problem. The coupon isn’t working for me and one of the items I wanted is sold out. This is ridiculous as I am rouge and spend thousands. Please send me the code

[sheepp]

I have the same problem too, how can I get the code?

[AnnaBananaJamma]

I too am having the same dilemma. Two items I've had my eye on have just restocked and I can't use the VIB coupon code because I'm a VIB Rouge...why?

[MaliBT]

Hi @sarahmarie502,

We don't have specifics at this time. Please stay tuned via email for information regarding promotions. Thanks!

-Mali 

[emily121212]

I'm a rouge member, but one item I wanted was sold out both weekends- can I use the VIB code this weekend? 

[STEPH729]

I'm trying to purchase an item that was out of stock and I'm a VIB Rouge and the code VIBBONUS doesn't work.    Why am I being penalized when I spent so much money this year at Sephora?  This doesn't seem right.

[RebeccaBT]

Hi @STEPH729,

I will send you a PM to assist you with this. Thank you!

Best,
Rebecca

[melissa26]

Send me PM too please!  I had placed an order for the DE Trunk during the Rouge sale and when my package came it was missing.  I was refunded, but would like the opportunity to use the 20% on other sets that I would have purchased if I knew the Trunk wasn't going to make it to me.  Thank you!

[STEPH729]

I don't see any messages in my Sephora inbox?

[RebeccaBT]

Hi @STEPH729,

Please check your inbox, I have sent you a PM a few minutes ago. Thanks!

Best,

Rebecca 

[Sylviayo]

HI, Would you please PM me as well? I just became a Rouge Member after my VIB order yesterday. I am trying to order more but wasn't able to use the 20% off code

Thank you

[HelenBT]

Hi @emily121212,

I will send you a PM to assist you shortly. Thanks!

-Helen

[Sylviayo]

HI, Would you please PM me as well? I just became a Rouge Member after my VIB order yesterday. I am trying to order more but wasn't able to use the 20% off code

Thank you

[SIdray]

I also have a similar problem. I want to buy an eyeshadow pallet that just comes out this week, but I am a rouge and the code does not work.

[RebeccaBT]

Hi @sarahmarie502 & @SIdray,

We always do what's right for our clients. I will send you both a PM shortly to assist you further. 

Best,

Rebecca