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Post in Customer Support
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VEHO IS HORRIBLE

I have already made many online orders with Sephora and I have never had any problems. So, trusting that my products would arrive safely to my courier, I made an expensive purchase, THEY NEVER ARRIVED.

 

The Veho company is garbage, they say that my package was "delivered" and they upload a photo of a package that is not even mine because it does not have my shipping information. The SEPHORA team should not use these company for deliveries. I am sure that my package has been stolen and SEPHORA will not even offer me a refund.

 

Veho is crap, they do not even have a decent customer service where you can ask for information about our packages. This is unacceptable!

Re: VEHO IS HORRIBLE

@DaniValle12 I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us privately through Facebook, Twitter or Instagram. 

Re: VEHO IS HORRIBLE

Hi, the page doesnt let me message you, my order number 

Re: VEHO IS HORRIBLE

@DaniValle12 We don't recommend posting your order number publicly. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.
 

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