Used points and canceled order

[Lisa590]

Hello, I ordered some of items and used 100 points on a Rewards item.

However, my order was canceled because the payment was unsuccessful, and currently, my points summary shows that those points were applied.

Since the order was canceled and I won't be receiving the rewards item, is there someway for me to still receive that rewards item or get those 100 points back?

Thank you

[DaneeBT]

Hi @Lisa590

Your 100 points should have been automatically restored by now. If your points have not been restored yet, please send me a private message with your registered email address so I can look into this for you. Thanks!

Regards,

Danee