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Post in Customer Support
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Anonymous Insider

Usd or cad

Um, is this site in USD currency or Canadian currency. I don't wanna pay for my order if it's in USD. 

Re: Usd or cad

Hi @Anonymous,

 

Our website has both a US side and a Canadian side. If you're using the desktop browser, please scroll down to the bottom of the page to switch between the US and Canada websites. If you're using the Sephora app, please click your name/photo icon near the bottom center of the screen, then scroll down to App Settings. Once you're on Sephora Canada, the prices will be in CAD. Thank you!

 

Warm regards,
Laurie 

Re: Usd or cad

There is an issue with your app where it charges Canadian customers in USD and your app doesn’t indicate the currency beside the price, i couldn’t see until after you already charged me and sent a receipt that is was all in USD. My settings are set to Canada. This is so deceptive 

Re: Usd or cad

@LCD16 I will send you a PM for more information. 

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