Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
rubythursday
NEWCOMER I Rouge
‎01-12-2018 07:16 PM
‎01-12-2018 07:16 PM

Urban Decay Vice Sample Arrived Broken

I received a vice lipstick sample (714) in my last order where the lipstick was stuck in the cap. Is there any way I could get either a new one or extra points? I waited to order specifically for this sample.
0
Reply
1 Reply
RaquelBT
ALUM II Insider
‎01-14-2018 03:30 PM
‎01-14-2018 03:30 PM

Re: Urban Decay Vice Sample Arrived Broken

Hi @rubythursday,

 

I'm so sorry to hear this! I'll be sending you a PM shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

0
Reply
Conversation Stats
  • 1 reply
  • ‎01-12-2018 07:16 PM
  • 163 views
  • 0 Hearts Given
  • 2 Contributors