Unsuccessful authorization

[Isaest]

I placed an order about a week ago and payed with PayPal. This order has been labeled as unsuccessful authorization and pending. The information on my PayPal is correct please help. 

[Anonymous]

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I have the same problem. I found the status has been changed to Unsuccessful Authorization today after log in. No emails have been received about this matter. I am sure that my credit card information is correct. Please help!!!

[melissabt]

@Anonymous,

I will send you a message to look into this, thank you.

[ZakiyaBT]

Hi @Isaest,

I am so sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

[Isaest]

I responded two days ago with my order number, can you please update me? 

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@ZakiyaBT wrote:

Hi @Isaest,

I am so sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

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[LaurieBT]

Hi @Isaest,

I'll take a look at your order now, and I'll send you a private message with more information shortly.

Best regards,

Laurie

[Anonymous]

I have the same problem. I found the status has been changed to Unsuccessful Authorization today after log in. I tried so many times and I am sure that my credit card information is correct.  No emails have been received about this matter. Please help!!

[Anonymous]

I am having the same issue too. Can you please assist? 

[SianBT]

Hi @Anonymous,

Sorry to hear about this! Sending you a PM to assist further. 

Bisous, 

Sian