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Post in Customer Support
Damaoxiong
NEWCOMER I Vib
‎11-19-2017 10:03 AM
‎11-19-2017 10:03 AM

Unsuccessful authorization???

I placed an order on Nov 11 and have been checking the order statues everyday since it might get delays due to the sales. The order statues today changed from in process to unsuccessful authorization. I checked my bank and there is no conflicts in billing address and shipping address or stuff like that. It would be great if you can help me look into this. 

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ZakiyaBT
ALUM II Insider
‎11-28-2017 03:58 PM
‎11-28-2017 03:58 PM

Re: Unsuccessful authorization???

Hi @Damaoxiong,

 

I am sorry to hear this! If you are still experiencing issues with your order please send me a PM so that I can further assist you. 

 

Best,

Zakiya

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  • 1 reply
  • ‎11-19-2017 10:03 AM
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