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Post in Customer Support
KrisCali
NEWCOMER I Vib
‎09-29-2017 05:24 PM
‎09-29-2017 05:24 PM

Unsuccessful authorization

My order was canceled due to unsuccessful authorization. I already sent an email but have not heard back.
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JamilaBT
ALUM II Insider
‎09-30-2017 12:34 PM
‎09-30-2017 12:34 PM

Re: Unsuccessful authorization

Hi @KrisCali. So sorry about that. If an order is cancelled for unsuccessful authorization, the funds are immediately released for return and can take 2- 5 business days to reflect in your account, depending on your financial institution. I'd be happy to send you a private message to further assist you.

 

xo,

Jamila 

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  • 1 reply
  • ‎09-29-2017 05:24 PM
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