Unsuccessful authorization using gift card?

[inkenhenni]

Hi all! I placed an order two days ago which was cancelled due to unsuccessful authorization, even though my order was paid for by using a Sephora gift card! Any explanation why?! Thanks!

[JamilaBT]

Hi @inkenhenni. So sorry about this. Can you please send me a message with your order number?

xo,

jamila

[Anonymous]

HELLO,im facing the same problem w my gift card. please this is really frustrating. kindly help me out 

[JaneanBT]

Hi @Anonymous, 

I will send you a private message so that I can look into this for you. Thanks! 

Best Wishes,

Janean

[Anonymous]

Please do. I need to get this issue resolved asap. ive already missed out on so many products bc of it