Unsuccessful authorization but card was charged!

[Anonymous]

I recently ordered from Sephora, got a confirmation email but the details show "Unsuccessful authorization"! If I hadn't checked there, I would've just waited forever for my shipping. I then checked my bank account and saw that Sephora has charged my card and money was taken out from my account. All my address are correct. The name of the person who will receive is my brother beacause I am not in U.S now.

[Anonymous]

I recently ordered from Sephora, got a confirmation email but the details show "Unsuccessful authorization"! If I hadn't checked there, I would've just waited forever for my shipping. I then checked my bank account and saw that Sephora has charged my card and money was taken out from my account. All my address are correct. The name of the person who will receive is my brother beacause I am not in U.S now.

[ZannaBT]

Hi Twoany,

Sorry for any inconvenience caused! I'm going to send you a PM now so I can look into this for you. Thanks!