Unsuccessful Authorization

[ksidhuk]

Just after i placed my order I went to look at it within 10 minutes it was cancelled. I used afterpay but it showed that it went through there and i got an email from them saying my refund has been processed. why is this?? So upsetting sconce I placed the order on sephora and that i never actually received and email from sephora just after pay.  

[DaneeBT]

Hi @ksidhuk Oh no! I'll send you a PM.

[valvallvalll]

Something similar to me too! Placed a pick up order using klarna, got charged for the payment, but no klarna order or Sephora order confirmation emails and not showing up in my recent orders….so disappointed and confused. 

[DaneeBT]

Hi @valvallvalll I see that your order is currently processing! Please try logging out of your account then logging back in if you're still not seeing the order on your account.